President, Central Florida Concierge Association
Villas of Grand Cypress
Les Clefs d’Or Concierge
Lourdes was born in Caracas, Venezuela. She obtained a degree in Business Administration. After college, she worked as Executive Assistant for the Vice-President of the Venezuelan Investment Fund. Later she moved to France where she lived briefly. In 1991, she relocated to Orlando and made this town her home. She worked as Administrative Assistant for Vistana and for the Grosvenor Resort. In 1997, she started an “On Call” Concierge position at the Renaissance Orlando Resort, where she worked with two of the founder members of the CFCA, then President and Vice-President. This is when she fell in love with the hospitality industry and decided to become a full time Concierge. During this time she served as the Secretary for the Association. In 2000, Lourdes joined the Concierge team at the Villas of Grand Cypress.
After working as a Real Estate Broker in Hilton Head, she returned to Orlando in 2012 and to her newly renovated Concierge Desk at the Villas of Grand Cypress and joined again the CFCA, this time serving as Membership Director. Lourdes loves to cook, entertain, make people happy and comfortable. That’s why the Concierge position was tailor made for her. She considers the CFCA as an organization that helps its members grow professionally and offers the best networking platform for the hospitality business in Central Florida. Lourdes is a wife, a mother and this year a proud grandmother.